Privacy Policy Car Lockout Rowlett Rowlett Texas

This Privacy Policy explains how Car Lockout Rowlett collects, uses, and protects information when you visit our website, contact us, or request mobile locksmith and roadside services in Rowlett, Texas. By using this website or submitting information through our forms or communications, you agree to the practices described below.

Information We Collect

We collect information you choose to provide when you contact us, request service, or ask for a quote. This may include your name, phone number, email address, service address or general location, vehicle details you share, and any message you send. If you call us, we may receive information you provide during the call to help schedule and complete the service.

We also collect certain technical information automatically when you use our website. This may include IP address, device type, browser type, pages viewed, approximate location based on IP, and referral source. This information helps us improve the website and understand how visitors use our pages.

How We Use Your Information

We use your information to respond to requests, provide estimates, dispatch technicians, and complete service. We may use it to confirm appointment details, send service-related updates, and improve customer support. We may also use non-identifying analytics data to improve website performance, content quality, and user experience.

We do not sell your personal information. We do not rent your personal information. We only share information when necessary to provide service, comply with the law, or protect our rights and safety.

Service Communications

When you contact us by phone, email, or website form, we may reply using the same method to provide customer support and service updates. Message and data rates may apply for mobile communications depending on your carrier and plan. You can request that we stop non-essential messages by telling us directly.

Information Sharing

We may share limited information with service providers who help us operate our business, such as website hosting, analytics, call handling, scheduling tools, or payment processing. These providers are expected to use the information only to perform services for us and to protect it with reasonable safeguards.

We may share information if required to comply with legal obligations, respond to lawful requests, enforce our policies, or protect our rights, property, and safety. If our business is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction.

Cookies and Analytics

Our website may use cookies and similar technologies to keep the site working properly and to understand how visitors interact with our pages. Cookies help remember preferences, measure traffic, and improve performance. You can control cookies through your browser settings, but disabling cookies may limit some website features.

We may use analytics tools to collect information about website usage, such as which pages are visited and how long visitors stay. These tools help us improve content, navigation, and service information for drivers looking for car lockout help in Rowlett.

Payments

If you make a payment, it may be processed by a third-party payment provider. We do not store full card numbers on our website. Payment providers may collect information needed to process the transaction and prevent fraud. Their handling of your information is governed by their own policies.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, misuse, alteration, or disclosure. No method of transmission over the internet or method of storage is completely secure, so we cannot guarantee absolute security. You should also protect your own information by using secure devices and keeping your contact details private.

Data Retention

We keep information only as long as needed to provide services, maintain business records, resolve disputes, and comply with legal requirements. When information is no longer needed, we take reasonable steps to delete it or reduce it to non-identifying data.

Your Choices

You can choose not to provide certain information, but this may limit our ability to quote, schedule, or complete service. You may request access to the information you provided, request corrections, or ask us to delete certain information when applicable. Some information may need to be retained for legitimate business reasons or legal compliance.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the policies of any third-party website you visit.

Children Privacy

Our services and website are intended for adults. We do not knowingly collect personal information from children. If you believe a child provided information to us, contact us so we can take appropriate steps.

Contact Us

If you have questions about this Privacy Policy or how we handle information, contact us using the details below.

• Email: info@carlockoutrowlett.com

• Phone: (214)838-7730

Service Area